Shipping policy

Thank you for shopping with Fright Face! 

📦 Processing Time

• Orders are typically processed within 1–3 business days.

• Custom or personalized items may take longer; estimated processing times will be noted on the product page.

🚚 Shipping Methods & Delivery

• We offer standard and expedited shipping options. Delivery times may vary depending on your location and the carrier.

• Once your order ships, you’ll receive a tracking number via email so you can follow your haunted package all the way to your door.

🌍 Shipping Locations.

• If your location is not available at checkout, we’re sorry—you can contact us to discuss possible options.

⚠️ Shipping Delays & Issues

• While we make every effort to ship on time, we are not responsible for delays caused by carriers or customs.

• If your package is lost or damaged in transit, contact us within 7 days of the expected delivery date and we’ll do our best to assist.

📦 Shipping Costs

• Shipping costs are calculated at checkout based on your location, the weight of your order, and the selected shipping method.

• Occasionally, free shipping promotions may be available.

🕯️ Important Notes

• Please double-check your shipping address before completing your order—incorrect addresses may delay delivery.

• Orders cannot be changed or canceled once processed.

📩 Contact Us
If you have any questions about your shipment, reach us at:
info.frightface@gmail.com

Thank you for shopping with Fright Face—we can’t wait for your masks and spooky goodies to arrive safely and on time! 🎃👻